Infosys’ Cognitive Email Workbench solution combines intelligence from AI and NLP, with action using Blue Prism’s Robotic Process Automation (RPA) platform, and OCR capabilities to automate the steps required for fulfilment of email-based queries and service requests. Infosys Cognitive Email Workbench – an AI driven solution leveraging Blue Prism RPA

Infosys Launches AI-driven Solution to Automate Helpdesk Operations - Leveraging Blue Prism’s Digital Workforce to drive Intelligent Automation.

Infosys Wins Two Awards at Blue Prism World 2021 for Delivering Intelligent Automation-Based Solutions for Telstra - Infosys leveraged its applied AI offering, based on the Blue Prism platform, to transform Telstra’s business operations.

Frequent participation in Blue Prism Hackathons enable regular and hands on exposure to, and knowledge of the tools.

Partner enablement program access to all training programs in Blue Prism learning Management system on a regular basis ensuring Infosys resources are up to date to address all client requirements.

Infosys always has access to Blue Prism knowledge base.

Multiple cross-vertical engagements and experience across Process Discovery, Process design & implementation, Platform Upgrades, Infrastructure support, Post implementation hyper-care and L1 /Run support.

Product road map and details about new product features are made available to on Infosys on priority basis ensuring most up to date capabilities being made to clients.

Blue Prism partakes in design reviews with Infosys to create 'First time Right' solutions for customers.

Years of delivery experience, in collaboration with Blue Prism ensures a win-win for our clients.

Infosys is a global reseller of licenses of Blue Prism and can offer attractive discounts in its capacity.

Infosys created design documents adhere to Blue Prism’s established guidelines and are certified by them.

Infosys implemented projects are audited by Blue Prism directly.

Access to Blue Prism experts as and when needed.

Blue Prism partner support provides access to the ticket-based priority product support.

The partnership entails advantages for clients with: “We are proud of this accomplishment, which is evidence of Infosys’ expertise in intelligent automation and strong track record with many successful Blue Prism RPA projects over several years.” Infosys entered an alliance with Blue Prism in 2017 and attained Gold-level certification as a Delivery provider and Silver-level certification as a Capability provider in 2021.Īs remarked by Gareth Lane, SVP Alliances & Channels, APAC, Blue Prism:

Global Client Business Impact Partner of the Year Telecommunications.

Regional Client Business Impact Telecommunications- APAC.Infosys has been recognized with two awards at Blue Prism World 2021 in these categories for delivering intelligent automation-based solutions for Telstra:

To learn more, visit and follow on them on Twitter | LinkedIn. Their Digital Workforce is smart, secure, scalable and accessible to all freeing up humans to re-imagine work. Blue Prism has users in over 170 countries, in more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Blue Prism can safely help clients scale and their digital workers deliver strategic work transformation at enterprise scale, opening businesses up to a large-scale work revolution.īlue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. Blue Prism’s intelligent automation is a trusted and secure choice for the Fortune 500 and the public sector. The future workforce will be a seamless blend of interoperable human, digital workers and systems, working together to create new opportunities, efficient outcomes and customer value. In the ever-changing landscape of the business environment, adaptability and agility are key for businesses to thrive and survive.

Ukbased blue prism partners