Her family had bought three additional space heaters and two more carbon monoxide alarms, but she was still worried about CO poisoning. 'They found that there were no cracks in the heat exchanger, and they said there was zero CO - carbon monoxide - in the home,' Dawn explained. Two days after their furnace was shut down, the family got another opinion from another company. So, in the middle of winter – right before the big ice storm – they were without heat and worried about carbon monoxide poisoning. She called the company – C&C Heating and Air Conditioning – and a second technician came that same day to check the furnace.ĭawn said he agreed with his co-worker that dangerous levels of CO were leaking in the home. Her family’s carbon monoxide alarm had never gone off.

“So, he said, I found two cracks in your heat exchanger, and I'm detecting CO in your home,' Dawn recalled. Then in February of this year, Dawn said the same technician came out for the annual furnace tune-up.

The family decided to wait to buy one since they hadn’t had any issues with their furnace. Their story is about safety, reassurance, and whether or not to shut down and replace their furnace in the middle of winter.ĭawn Lowery-Campbell of Bloomfield Township thought very highly of the heating and air conditioning company her family had a service agreement with for eight years - until last August when the air conditioning service technician insisted they needed a new furnace. So, you can imagine the alarm one Bloomfield Township family felt when they were told there was a dangerous leak in their home. Carbon monoxide is often called “the invisible killer.” It’s a colorless, odorless, tasteless gas that – if not detected – can kill you.

Carbon monoxide from furnace